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Fast, flexible internet options to keep you connected. Now is the time to benefit from a simpler way to managing your enterprise services, by talking to your Account Executive. Draw on the experience of our global experts and business partners who can help you build complete, integrated solutions, whatever your requirements. An integrated system designed to deliver live, on demand, or catch up to anywhere and on any device, including STBs, with zero capex and lower cost of ownership. This does not affect customers changing an existing HFC connection. The new Telstra Smart Modem 3 is Wi-Fi 6 Certified.
Enjoy faster speeds, on more devices with the latest Wi-fi 6 technology. The Wi-Fi speed of our Smart Modem 3 is on average 60% faster than our previous modem. Cable broadband uses coaxial cable to deliver internet and pay TV services to your home. Cable broadband is generally faster than ADSL. If the nbn network is not yet available at your address, you may have other options to get connected. They’re available to households on FTTP connections and selected nbn HFC connections only.
Business solutions
We’ll ask at checkout about additional nbn services. The maximum available speeds at your address shown are for your existing line only. If you need an additional line/service, we’ll let you know the maximum speeds of the additional line once it’s connected. For new Telstra home internet customers only who take up a new Telstra Essential, Premium or Ultimate internet plan. Points may take up to 14 days to land in your Telstra Plus account.
Having an additional nbn service at your address means you’ll have to pay for an additional nbn plan and install a new modem. When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speed available at your address are lower. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. If you don’t like a change, you can change your plan or cancel your plan or add-ons. If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.
And what do you typically use the internet for?
100Mbps typical download speeds not available to most FTTN customers. Broadband is a high-speed internet connection. A portable internet connection to use at home, on the bus, wherever there's Telstra mobile network coverage. However, you may be able to use mobile broadband at your address.
Reroute, control, and manage your network to offer simple scalability, route options to manage risk, and direct connectivity to capture efficiencies across the globe. You can change or leave your plan any time, but your monthly discount will stop if you do. In Australia, you can access this data at selected Pink Payphones, Telstra stores and at the home hotspots of other Telstra Air members. Due to an industry-wide shortage of nbn Hybrid Fibre Coaxial hardware, new nbn HFC customers may experience delays connecting to the nbn network. Our modem’s SmartFix feature can automatically detect and resolve internet connection issues remotely, without you having to do a thing.
Fast, flexible internet options to keep you connected.
Speeds experienced may be lower due to factors including in-home setup and wiring. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Plus Evening speeds are not available to most FTTN customers. The maximum speeds available at an address are dependant on the technology used to connect the premises to the nbn network. They will be the same no matter who you buy an internet plan from.
If you order an additional service, we’ll need to install a new line, which means you may incur additional fees and delays. Ordering an additional service also means there will be more than one service at this address. Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments. Find out more about speeds on the nbn network with Telstra attelstra.com/nbn-speeds. So nbn is the infrastructure that can give you a broadband connection to the internet.
Asia’s largest and most diverse subsea network
Track and monitor your planned maintenance events in real-time. Simple, integrated and easy-to-use self-service functionality for transparent access to key business metrics and information. In the 21st Century, opportunity belongs to connected businesses, governments, communities and individuals.
Sorry we are unable to check your address at the moment. Make the switch now to secure, fast nbn with Telstra. Your fixed phone line is included at no extra cost and you can keep your existing number.
Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Enjoy exciting benefits and earn points towards the latest tech toys every time you make an eligible payment on your services. Your address is eligible for our speed add-ons, which can only be added on to the Premium Speed plan. The nbn satisfaction guarantee applies to new Telstra nbn customers and Telstra customers switching to the nbn with us for the first time.
The nbn network has different wholesale speed tiers for different levels of online activity and households. Our nbn plans are based on those speed tiers. If you need any of these now, see our other internet plans. More information about internet plans can be found in our Support section.
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